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Returns and Refunds

What is TASB's return policy?
Items may be returned for refund within 20 days of shipment. To receive a refund, all returned items must be in good condition. Shipping for returned items is not refundable. TASB does not accept returns from bookstores or for downloadable documents.

How do I return an item?
Items must be returned by first-class mail or ground transportation within 20 days of shipment. Original shipping charges are nonrefundable. Be sure to include a copy of the order invoice with the order reference number. Send returns to:

TASB Communications
12007 Research Blvd.
Austin, Texas 78759

How are returns credited?
Refunds will be made promptly after the item has been received by TASB. The refund will be made according to the method of payment:

  • Purchases by check will be refunded by check.
  • Refunds for credit card purchases will be applied to the same credit card unless the card has expired, in which case a check will be issued to the purchaser.

What if I ordered something by mistake?
Immediately send an e-mail message to TASB Communications or call 800-580-8272, extension 2480 or 512-505-2480, to report the mistake.